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Frequently Asked Questions

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It's our hope to be able to answer all of your countertop-related questions. Below are the questions we hear most often. If your question doesn't appear here, we'd be happy to answer it. Please contact us using the "Custom Orders" page. 

 

Wood: Can You Tell Me More About the Wood Options?

Absolutely, here's an article with pictures and descriptions of all the wood species you'll find in our workshop:

The Trees: About Butcher Block Woods (opens in a new tab)

 

Edge Profiles: Do You Have Pictures of The Edge Profiles You Offer?

Yes, please click below to see pictures of all the edge profile options we offer:

Countertop Edge Profiles (opens in a new tab) 

 

Style: Can You Tell Me the Difference Between End Grain and Edge Grain?

There are a few important differences between Edge Grain Butcher Block Countertops and End Grain Butcher Block Countertops. We have highlighted the differences here:

Edge Grain Butcher Blocks vs. End Grain Butcher Blocks (opens in a new tab)

 

Care: How Do I Care For My Wood Countertop?

Properly caring for your Keeping your wood countertop or butcher block depends on the finish you've chosen. Please follow the link below and choose your finish for detailed care instructions:

Care and Maintenance Instructions (opens in a new tab)

 

Installation: How Do I Install My Wood Countertop?

Installation is easy if you follow our step-by-step installation guide:

Wood Countertop Installation Guide (opens in a new tab)

 

Cleaning: How Do I Clean My Butcher Block Countertop?

Wood has powerful antimicrobial properties of its own. While you will likely clean it from time to time, it's important to do it the right way:

How to Clean a Butcher Block Countertop (opens in a new tab)

  

Materials & Safety: Besides the Wood, What Other Materials are Used in Making My Butcher Block?

We take great care to use only foor safe materials in making your butcher block. Here's the complete list of materials:

Materials used in your butcher block (opens in a new tab)

 

Finish: What Finish Option Should I Choose?

Please visit our Finish Options page for details about each finish option and suggestions on what's best for you:

Finish Options - What Finish to Choose and Why (opens in a new tab)

 

Overhang: How Much Overhang Should I Have Relative to My Cabinets?

Standard Overhang is 1" to 1.5". We recommend corbels for any overhang greater than 3 1/2" on edge grain butcher block countertops and 2 1/2" on end grain butcher block countertops.

 

Quote: Can I Get an Instant Quote On Your Website?

Yes, if your butcher block is a standard rectangle, it's easy to get a quote on our website. Here are step-by-step instructions:

1. Hover over the "Butcher Block Countertops" Tab. A dropdown menu will appear.

2. Select either the "Edge Grain Butcher Block Countertops" option or the "End Grain Butcher Block Countertops" option.

3. Choose your wood type by clicking on your selected countertop.

4. enter your desired thickness, width (typically the smaller dimension) and length (typically the larger dimension).

5. Select your desired edge and finish option.

6. Scroll to the top of the page and your quote has been automatically calculated.

If your butcher block countertop is not a standard rectangle, please contact us now using the "Custom Orders" link at the top of the page. We respond quickly.

 

Shipping: How do I get a Shipping Quote?

We make it easy to get a customized shipping quote without entering any of your personal information. Here's the step-by-step:

1. Once you've obtained a custom quote from the steps above, click "add to cart."

2. Close the popup window.

3. Scroll to the top of the page and click on the shopping bag image on the top right.

4. Click "Estimate Shipping and Tax."

5. Enter your state and zip code, then click "Estimate Shipping and Tax" again.

6. Your shipping options will appear below.

 

Local: I'm a Local Customer. Can I Pick Up My Countertop to Save On Shipping?

Absolutely. We'll be happy to schedule a pickup time with you upon completion.

 

Make: Do You Make These Countertops, or Do You Re-Sell Them?

Yes, we make all of our countertops in our small but well-equipped shop. We have a small team of dedicated craftsmen and craftswomen that hand select wood and make beautiful custom countertops from start to finish, to our very high level of standards. We take great pride in our work.

 

Turnaround Time : How Long Will My Countertops Take To Make?

We ship your custom countertop 20-25 business days after you've placed your order.

 

Refinishing: I've Had My Butcher Block Countertop for Years and I Want To Refinish It. What's the Best Way to Make it Look New Again?

Some people love the distressed look a butcher block gets over years of use. It can add character. Other's want to refresh the knicks and knife marks they've put into their blocks over the years. Good news; it's an easy project.

Refinishing a butcher block is easy and can be done in just a few hours time. We recommend using an orbital sander. Make sure to have plenty of sandpaper on hand, as years of oil and beeswax will use up a good amount of paper. Start with a 60 grit sandpaper. This will be coarse enough to remove the larger knife marks, etc. Work your way up, sanding the entire top with each of the following grits: 60, 80, 120, 150, 180, 220. By the time you get to the 150 grit, your butcher block will be feeling very smooth. After sanding, make sure to wipe the block clean from sanding dust. Re-oil, fully saturate the butcher block. Give the block plenty of time to soak in as much food safe mineral oil as it can take. Then apply butcher block conditioner. That's it - it will be refreshed and ready for the years to come.

We get requests to refinish butcher blocks on a regular basis. This is not a request we can accomodate. We are unable to bring used butcher blocks into contact with our tools, which are used to make new butcher blocks only.

 

Sustainability: Which Woods are Sustainably Sourced?

We deal only with sustainably sourced woods. This topic runs deep, so here is more information:

Sustainable Logging And The Lacey Act Amendment For Trees (opens in a new tab)


 

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