We are proud to stand behind our craftsmanship and and guarantee to correct any manufacturing defect. Please contact our customer service department at (720) 328-0821 or email us at firstname.lastname@example.org for any piece requiring repair under warranty.
Your top and how it ages is a reflection of how it is treated, so we strongly recommended that you read all the care instructions available on our website.
The warranty covers manufacturing defects such as:
- Glue joint separation
- Warping and bowing
- Pieces not cut to order specifications
Solid wood products expand and contract over time, and it is essential that your piece be installed according to our detailed instructions. Even when finished and installed properly, wood may check or crack. This can be due to environmental or care conditions, or latent are not considered manufacturing defects since we have no control over each piece of wood’s inherent tendencies. While we use the highest quality products and tools available to prevent these failures from occurring, there is still risk similar to any other natural product.
We are always willing to help guide you through what we may consider the best process of correcting any issue that arises. Should it ever be needed Armani Fine Woodworking offers the option of having the piece refinished at the customer’s expense.
The warranty does not cover:
- End grain pieces
- Unfinished pieces
- Outdoor pieces
- Shallow warping, scratches or dents
- Failures resulting from inadequate support
- Damage to the finish resulting from cleaners or abrasives
The warranty is void if:
- The piece is cut or modified in any way, including any alterations to the finish
- The installation instructions were not followed
- The sink is not caulked